Terms and Conditions

Thank you for visiting our website, below are a set of terms and conditions which govern the use of this web site and its associated services.

Introduction

PsychicFuture.com is operated by Elite Digital. These terms and conditions govern your use of this website and services. By using the website and services you agree to these terms and conditions in full.

Premium Rate Phone Services

You must be the bill payer or have the bill payer’s permission to call any numbers listed on this site.

Calls to 09 numbers cost 61p per minute plus network extras. The service is for over 18s only. All calls are recorded.

Text reading messages received from the 83888 service cost £1.50 each.

Website

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Privacy Policy

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our services.

This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience easier and quicker.

We automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand and serve our users.

We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.

Our Use of Your Information

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site’s content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users’ needs.

We use your email address to send you newsletters or other communications (for example, digests of the forum posts) that you have requested from the Site. Out of respect for our users we offer an opt-out.

We may use information we obtain from your current and past activities on the Site, to resolve any disputes, troubleshoot problems and enforce our Terms and Conditions. At times, we may look across multiple users to identify problems or resolve disputes.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The following tables describe the cookies we use on this site and what we use them for.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage.

If you are not happy, then you should either not use this site, or you should delete Psychic Future cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

“Session” Cookies

We use a session cookie to remember your log-in for you. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Persistent Cookies for Site Analytics and Performance

Analytics (Google, DC Storm etc) – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.co.uk/intl/en/analytics/privacyoverview.html

Social Buttons

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting our site and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services

We use a number of external web services mostly to display content within our web pages. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Payment Processing

In order to process payments online we require the billing address for the credit card used and our external payment provider, Paypal requires your credit card details. To find out more visit https://www.paypal.com/uk/cgi-bin/webscr/.

Refunds Policy

We are sure you will love our Psychics and the service they provided. However, if you fail to connect with a reader, then please end the call within the first 5 minutes and contact our office on 0203 362 3012 within 48 hours of your call.

We can then either offer you a reading with a different reader or a full refund. Please keep a note of the time, date, and reader plus the home / mobile number you used to call the service.

This refund policy applies to a credit card call that has been connected to the reader for a maximum of 5 minutes.

All requests must be made through our office 0203 362 3012 and are subject to verification.

Requests for refunds must be made within 48 hours of the call being terminated.